Privacy Policy

Depending on how you use our website or services, we may collect information you voluntarily provide, including:

Please do not submit passwords, full Social Security numbers, full bank account numbers, or other information that is not necessary for us to provide the service you requested.

• Name
• Email address
• Phone number
• Georgia county
• Preferred method of contact
• Information about benefit programs you are seeking help with
• Information submitted through intake or contact forms
• Documents voluntarily uploaded for review
• Workshop or event registration information
• Appointment information
• Information related to services you purchase

Some services may allow you to voluntarily upload benefit notices, letters, application-related documents, or other records.

Before uploading a document, please redact Social Security numbers, bank account numbers, passwords, and other sensitive information that is not necessary for us to review your question.

Georgia Benefits Support does not request medical records or sensitive personal information unless it is reasonably necessary for the service being provided.

We may use information you provide to:

Marketing or informational emails may be sent when you have chosen to receive them. You may unsubscribe from marketing emails using the unsubscribe option provided.

• Respond to questions and inquiries
• Review benefits-related situations
• Provide purchased benefits-navigation services
• Prepare personalized guidance and next steps
• Review documents or notices when requested
• Assist with application preparation and organization
• Communicate about appointments, purchases, or services
• Provide customer support
• Send requested guides or resources
• Maintain necessary business and transaction records

Payments for services are processed through secure third-party payment providers available through our website.

Georgia Benefits Support does not intentionally collect or store complete credit or debit card information through its benefits intake forms.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Our website may use cookies and similar technologies that help the website function and help us understand how visitors interact with the site.

Depending on your selections, these technologies may also support analytics, advertising, communications, or customer-support functions.

Where cookie controls are available, you may use the website's cookie-consent options to accept or decline certain non-essential cookies.

Georgia Benefits Support does not intend to sell customer personal information for monetary consideration.

Information may be shared with service providers when reasonably necessary to operate the website or provide requested services, including providers that support:

Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, or lawful government requests.

• Website hosting
• Payment processing
• Email communications
• Appointment scheduling
• Website analytics
• Customer communications and support

We use reasonable measures intended to protect personal information in our care. However, no website, electronic communication, or electronic storage system can be guaranteed to be completely secure.

Customers should avoid submitting information that is not necessary for the service they are requesting.

Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, respond to questions or disputes, and comply with applicable legal or administrative obligations.

Georgia Benefits Support frequently provides information about benefit programs that serve children and individuals with disabilities.

However, this website and our paid services are intended to be used by adults, including parents, guardians, caregivers, and professionals.

Children should not submit personal information directly through this website.

Georgia Benefits Support may link to government agencies, community organizations, and other third-party websites.

We are not responsible for the privacy practices or content of those external websites. Visitors should review the privacy policies of third-party websites they choose to use.

Georgia Benefits Support is an independent benefits education, navigation, and support service for Georgia residents.

We are not affiliated with or endorsed by the State of Georgia, Social Security Administration, Centers for Medicare & Medicaid Services, or other government agencies.

We are not a law firm, medical provider, government agency, or insurance company.

We do not determine eligibility, make benefit decisions, guarantee approval, or provide legal representation.

You may choose not to provide information through the website, although doing so may limit our ability to provide certain services.

You may unsubscribe from optional marketing emails at any time.

You may also contact Georgia Benefits Support if you have questions about personal information you previously submitted or would like to request a correction or deletion where reasonably available and legally permitted.

We may update this Privacy Policy from time to time as our website, services, technology, or legal requirements change.

The current version and last-updated date will be posted on this page.

For questions about this Privacy Policy or the handling of information submitted through GeorgiaBenefitsSupport.com, please contact Georgia Benefits Support using the existing contact information listed on our Contact page.